The phone rings.Nobody picks up.
You're on a roof, under a sink or closing out a ticket. The caller doesn't leave a message. They call the next number.
A missed call is a jobsomeone else quotes.
- The urgent calls come after hours. Leaks, no heat, a storm. That's when nobody is at the desk.
- Voicemail asks the customer to do the work. Many just hang up and try someone else.
- You find out the next morning, after they've already booked another company.
What we put in place.
- Answers in your business nameDay, night and weekends.
- Asks your questionsWhat the job is, where, and how urgent. Your script, your words.
- Books the visitInto the times you set, with a text confirmation to the caller.
- Texts you the detailsWho called, what they need and when they're booked.
Included in the base plan for after-hours and overflow calls, up to 300 minutes a month. Answering every call is $150 a month more.
Hear it answerafter hours.
Demo call. Fictional business. Both voices are AI-generated. Not a live line.
Read the transcript
Caller: Hi, uh, yeah. Are you guys open? I think the storm took some shingles off last night.
Receptionist: You've got Summit Roofing's after-hours line. I can help. Is any water coming in?
Caller: Yeah, a little. Upstairs closet.
Receptionist: Okay. So the first thing I'd do is put a bucket or a towel under the...
Caller: Already did. It's in a bucket. Can somebody come out tonight?
Receptionist: Honestly, no. Nobody goes up on a wet roof in the dark, it's not safe. What I can do is book you the first inspection tomorrow, and text the owner about the leak right now.
Caller: Hmm. Okay. Yeah, that's fair. What have you got?
Receptionist: Eight a.m. or ten-thirty.
Caller: Eight. Eight's good.
Receptionist: Got it. And the address?
Caller: Forty-two Maple. Maple Street.
Receptionist: Forty-two Maple Street, eight a.m. tomorrow. You'll get a text in a minute to confirm.
Caller: Okay. Thanks.
Receptionist: Sure thing. Hope the bucket holds.
Caller: Ha, yeah. Me too. Bye.
Fifteen minutes.No pitch deck.
A phone call. Tell us the jobs you want more of.
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