Heating and air.
A site for an HVAC company: a receptionist that answers the no-heat call at night, and service booked online. The business below is fictional.
No heat? We answer, day or night.
Furnaces, boilers, heat pumps and AC. Book a visit or call any time.
Fictional business, for illustration.
What the company gets.
- Every call answeredAn AI receptionist takes the call, asks your questions and books the visit.
- Urgent calls flaggedNo heat with a baby at home goes to the on-call tech by text.
- Service booked onlineWhat's wrong and a time window, from a phone.
- Tune-up remindersA text before each season to the customers who opted in.
The no-heat call.At night.
Demo call. Fictional business. Both voices are AI-generated. Not a live line.
Read the transcript
Caller: Hi, uh, are you guys open? Our heat's out. It's fifty-eight degrees in here.
Receptionist: You've reached Ember and Frost's after-hours line. I can help. Is the furnace making any noise, or is it just quiet?
Caller: Just quiet. Thermostat says heat, nothing's coming out.
Receptionist: Okay. One quick thing first. There's a switch next to the furnace, it looks like a light switch. Make sure it's...
Caller: Already checked. It's on. Can someone come tonight? I've got a baby here.
Receptionist: I hear you. I can't promise a tech tonight, the on-call tech makes that call. What I can do right now is mark this urgent and text him your number, so he can call you back. I also have eight a.m. tomorrow.
Caller: Okay. Do both. Text him, and book the eight.
Receptionist: Done. Eight a.m. tomorrow. What's the address?
Caller: Eleven Birch Lane.
Receptionist: Eleven Birch Lane, eight a.m. You'll get a text in a minute with both. Keep space heaters away from the curtains.
Caller: Yeah. Okay. Thank you.
Receptionist: Hang in there. Bye now.
Book service.Try it.
What's wrong, a day and a two-hour window.
What do you need?
Day
Window
In a real build, a text confirms it and the tech texts when on the way.
Example only. Nothing is booked and nothing is sent.
Fifteen minutes.No pitch deck.
A phone call. Tell us the jobs you want more of.
Book a call